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| 1.
DEFINITIONS |
1.1
"Buyer" means the individual or organisation
who buys or agrees to buy the Goods from the Seller;
1.2 "Consumer" shall have the meaning ascribed
in section 12 of the Unfair Contract Terms Act 1977;
1.3 "Contract" means the contract between
the Seller and the Buyer for the sale and purchase
of Goods incorporating these Terms and Conditions;
1.4 "Goods" means the articles that the
Buyer agrees to buy from the Seller;
1.5 "Seller" means Sai Silks Ltd.
1.6 "Terms and Conditions" means the terms
and conditions of
sale set out in this document and any special terms
and conditions agreed in
writing by the Seller. |
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| 2.
CONDITIONS |
2.1
Nothing in these Terms and Conditions shall affect
the Buyer's statutory rights as a Consumer.
2.2 These Terms and Conditions shall apply to all
contracts for the sale of Goods by the Seller to the
Buyer and shall prevail over any other documentation
or communication from the Buyer.
2.3 Acceptance of the Goods shall be deemed conclusive
evidence of the Buyer's acceptance of these Terms
and Conditions.
2.4 Any variation to these Terms and Conditions (including
any special terms and conditions agreed between the
parties) shall be inapplicable unless agreed in writing
by the Seller. |
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| 3.
ORDERING |
3.1
All orders for Goods shall be deemed to be an offer
by the Buyer to purchase Goods pursuant to these Terms
and Conditions and are subject to acceptance by the
Seller. The Seller may choose not to accept an order
for any reason.
3.2 Where the Goods ordered by the Buyer are not available
from stock the Buyer shall be notified and given the
option to either wait until the Goods are available
from stock or cancel the order and receive a full
refund within 30 days.
3.3 Slight variations in colours/patterns/sizes or
design may occur on Goods ordered as a special or
bulk order.
3.4 When making an order through the Website, the
technical steps the Buyer needs to take to complete
the order process are as described. |
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| 4.
PRICE & PAYMENT |
4.1
The Price of the Goods shall be that stipulated on
the Seller's Website. The Price does not include delivery
charges.
4.2 The total purchase price, including VAT and delivery
charges, if any, will be displayed in the Buyer's
shopping basket prior to confirming the order.
4.3 After the order is received the Seller shall confirm
by email the details, description and price for the
Goods together with information on the right to cancel
if the Buyer is a Consumer.
4.4 Payment of the Price and delivery charges must
be made in full before despatch of the Goods.
4.5 Credit Card payments can only be made for online
transactions
4.6 Payment can be made by Cash and Cheque. When cheques
is the preferred payment option, cheques up to the
value of the cheque guarantee card will be only be
accepted. |
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| 5.
RIGHTS OF SELLER |
5.1
The Seller reserves the right to adjust the price
and specification of any item on the Website at its
discretion.
5.2 The Seller reserves the right to withdraw any
goods from the Website at any time.
5.3 The Seller shall not be liable to anyone for withdrawing
any Goods from the Website or for refusing to process
an order. |
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| 6.
WARANTY |
The
Seller warrants that the Goods will at the time of
dispatch correspond to the description given by the
Seller. Except where the Buyer is dealing as a Consumer,
all other warranties, conditions, or terms relating
to fitness for purpose, merchantability or condition
of the Goods, whether implied by Statute, common law
or otherwise are excluded, and the Buyer is satisfied
as to the suitability of the Goods for the Buyer's
purpose.
6.1 No guarantee is given for "Chandi" items.
Without proper storage and care
goods may tarnish. Items once worn are non refundable.
6.2 No guarantee is given for jewellery items. Without
proper storage and care
goods may tarnish. Items once worn are non refundable.
6.3 Goods are non refundable unless found to be manufactured
faulty. |
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| 7.
DELIVERY |
7.1
Goods supplied within the UK will normally be delivered
within 21 working days of receipt of order.
7.2 Goods supplied from outside the UK will normally
be delivered within 30 working days of receipt of
order.
7.3 Where a specific delivery date has been agreed,
and where this delivery date cannot be met, the Buyer
will be notified and given the opportunity to agree
a new delivery date or receive a full refund.
7.4 The Seller shall use its reasonable endeavours
to meet any date agreed for delivery. In any event
time of delivery shall not be of the essence and the
Seller shall not be liable for any losses, costs,damages
or expenses incurred by the Buyer or any third party
arising directly or indirectly out of any failure
to meet any estimated delivery date.
7.5 Delivery of the Goods shall be made to the Buyer's
address specified in the order and the Buyer shall
make all arrangements necessary to take delivery of
the Goods whenever they are tendered for delivery.
7.6 Title and risk in the Goods shall pass to the
Buyer upon delivery of the Goods. |
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| 8.
COLLECTION |
8.1
Goods supplied within the UK will normally be available
for collection within 21 working days of receipt of
order.
8.2 Goods supplied outside the UK will normally be
available for collection within 30 working days of
receipt of order.
8.3 Where a specific collection date has been agreed,
andwhere this collection date cannot be met, the Buyer
will be notified and given the opportunity to agree
a new delivery date or receive a full refund.
8.4 The Seller shall use its reasonable endeavours
to meet any date agreed for collection. In any event
time of collection shall not be of the essence and
the Seller shall not be liable for any losses, costs,
damages or expenses incurred by the Buyer or any third
party arising directly or indirectly out of any failure
to meet any estimated collection date.
8.5 Collection of the Goods shall be made at the Sellers
address specified in the order and the Buyer shall
make all arrangements necessary to make collection
of the Goods whenever they are tendered for collection.
8.6 Title and risk in the Goods shall pass to the
Buyer upon collection of the Goods. |
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| 9.
CANCELLATION & RETURN |
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9.1
The Buyer shall inspect the Goods immediately upon
receipt and shall notify the Seller emailing info@saisilks.com
within 7 working days of delivery if the Goods are
damaged or do not comply with any of the Contract.
If the Buyer fails to do so the Buyer shall be deemed
to
have accepted the Goods.
9.2 Where a claim of defect or damage is made the
Goods shall be returned by the Buyer to the Seller.
The Buyer shall be entitled to a full refund (excluding
delivery costs or any return postal charges) if
the Goods are in fact defective.
9.3 If you are a consumer you have the right, in
addition to your other rights, to cancel the Contract
and receive a refund by informing the Seller emailing
info@saisilks.com within 7 working days of receipt
of the Goods.
9.4 Goods must be returned by the Buyer and should
be adequately insured during the return journey.
The Buyer will receive a refund of all monies paid
for the Goods (excluding delivery charges if any,
and return postal charges) within 30 days of cancellation.
However, if the
Buyer fails to return the Goods following cancellation,
the Seller shall be entitled to deduct the cost
of recovering the Goods from the Buyer.
9.5 Goods to be returned must clearly show the order
number obtained from the Seller on the package.
9.6 Where returned Goods are found to be damaged
due to the Buyer's fault the Buyer will be liable
for the cost of remedying such damage.
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| 10.
LIMITATION OF LIABILITY |
10.1
Except as may be implied by law where the Buyer is
dealing as a Consumer, in the event of any breach
of these Terms and Conditions by the Seller the remedies
of the Buyer shall be limited to damages which shall
in no circumstances exceed the Price of the Goods
and the Seller shall under no circumstances be liable
for any indirect,
incidental or consequential loss or damage whatever.
10.2 Nothing in these Terms and Conditions shall exclude
or limit the liability of the Seller for death or
personal injury resulting from the negligence of the
Seller or that of the Seller's agents or employees.
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| 11.
WAIVER |
| No
waiver by the Seller (whether express or implied)
in enforcing any of its rights under this contract
shall prejudice its rights to do so in the future. |
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| 12.
FORCE MAJEURE |
| The
Seller shall not be liable for any delay or failure
to perform any of its obligations if the delay or
failure results from events or circumstances outside
its reasonable control, including but not limited
to acts of God, strikes, lock outs, accidents, war,
fire, breakdown of plant or machinery or shortage
or unavailability of raw materials from a natural
source of supply, and the Seller shall be entitled
to a reasonable extension of its obligations. |
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| 13.
SEVERANCE |
| If
any term or provision of these Terms and Conditions
is held invalid, illegal or unenforceable for any
reason by any court of competent jurisdiction such
provision shall be severed and the remainder of the
provisions hereof shall continue in full force and
effect as if these Terms and Conditions had been agreed
with the invalid illegal or unenforceable provision
eliminated. |
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| 14.
CHANGES TO TERMS & CONDITIONS |
| The
Seller shall be entitled to alter these Terms and
Conditions at any time. But this right shall not affect
the existing Terms and Conditions accepted by the
Buyer upon making a purchase. |
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| 15.
GOVERNING LAW & JURISDICTION |
| These
Terms and Conditions shall be governed by and construed
in accordance with the law of England and the parties
hereby submit to the exclusive jurisdiction of the
English courts. |
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| PRIVACY
POLICY |
1.
Sai Silks Ltd is committed to protecting your privacy
and maintaining the security of any personal information
received from you. We strictly adhere to the requirements
of the data protection legislation in the UK. The
purpose of this statement is to explain to you what
personal information we collect and how we may use
it.
2. When you order, we need to know your name, address,
email address and credit card details. This allows
us to process and fulfil your order. You have the
option to withhold personal information that is not
required for the order process.
3. We use your personal information to update you
about new products/services. We will only contact
you with your consent.
4. We do not sell, rent or exchange your personal
information with any third party for commercial reasons,
beyond the essential requirement for credit/debit
card validation during purchase.
5. We follow strict security procedures in the storage
and disclosure of information which you have given
us, to prevent unauthorised access in accordance with
the UK data protection legislation. We do not collect
sensitive information about you except when you specifically
knowingly provide it. In order to maintain the accuracy
of our database, you can check, update or remove your
personal details by contacting us at info@saisilks.com
6. In order to process credit/debit card transactions,
the bank or card processing agency may require to
verify your personal details for authorisation outside
the EEA (European Economic Area). Your information
will not be transferred outside the EEA for any other
purpose.
7. If you have any questions about privacy please
contact us at info@saisilks.com. |
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| 1.
ACCEPTANCE OF TERMS |
| Your
access to and use of Sai Silks Ltd ("the Website")
is subject exclusively to these Terms and Conditions.
You will not use the Website for any purpose that
is unlawful or prohibited by these Terms and Conditions.
By using the Website you are fully accepting the terms,
conditions and disclaimers contained in this notice.
If you do not accept these Terms and Conditions you
must immediately stop using the Website. |
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| 2.
ADVICE |
| The
contents of the Website do not constitute advice and
should not be relied upon in making or refraining
from making, any decision. |
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| 3.
CHANGES TO WEBSITE |
Sai
Silks Ltd reserves the right to:
3.1 Change or remove (temporarily or permanently)
the Website or any part of it without notice and you
confirm that Sai Silks Ltd) shall not be liable to
you for any such change or removal; and
3.2 Change these Terms and Conditions at any time,
and your continued use of the Website following any
changes shall be deemed to be your acceptance of such
change. |
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| 4.
LINKS TO THIRD PARTY WEBSITES |
| The
Website may include links to third party websites
that are controlled and maintained by others. Any
link to other websites is not an endorsement of such
websites and you acknowledge and agree that we are
not responsible for the content or availability of
any such sites. |
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| 5.
COPYRIGHT |
5.1
All copyright, trade marks and all other intellectual
property rights in the Website and its content (including
without limitation the Website design, text, graphics
and source codes connected with the Website), are
owned by or licensed to Sai Silks Ltd or otherwise
used by Sai Silks Ltd as permitted by law.
5.2 In accessing the Website you agree that you will
access the content solely for your personal, non-commercial
use. None of the content may be downloaded, copied,
reproduced, transmitted, stored, sold or distributed
without the prior written consent of the copyright
holder. This excludes the downloading, copying and/or
printing of pages of the Website for personal, non-commercial
home use only. |
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| 6.
DISCLAIMERS AND LIMITATION OF LIABILITY |
6.1
The Website is provided on an "AS IS" and
"AS AVAILABLE" basis without any representation
or endorsement made and without warranty of any kind
whether express or implied, including but not limited
to the implied warranties of satisfactory quality,
fitness for a particular purpose, non-infringement,
compatibility, security and accuracy.
6.2 To the extent permitted by law, Sai Silks Ltd
will not be liable for any indirect or consequential
loss or damage whatever (including without limitation
loss of business, opportunity, data, profits) arising
out of or in connection with the use of the Website.
6.3 Sai Silks Ltd makes no warranty that the functionality
of the Website will be uninterrupted or error free,
that defects will be corrected or that the Website
or the server that makes it available are free of
viruses or anything else which may be harmful or destructive.
6.4 Nothing in these Terms and Conditions shall be
construed so as to exclude or limit the liability
of Sai Silks Ltd for death or personal injury as a
result of the negligence of Sai Silks Ltd or that
of its employees or agents. |
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| 7.
INDEMNITY |
| You
agree to indemnify and hold Sai Silks Ltd and its
employees and agents harmless from and against all
liabilities, legal fees, damages, losses, costs and
other expenses in relation to any claims or actions
brought against Sai Silks Ltd arising out of any breach
by you of these Terms and Conditions or other liabilities
arising out of your use of this Website. |
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| 8.
SEVERANCE |
| If
any of these Terms and Conditions should be determined
to be invalid, illegal or unenforceable for any reason
by any court of competent jurisdiction then such Term
or Condition shall be severed and the remaining Terms
and Conditions shall survive and remain in full force
and effect and continue to be binding and enforceable.
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| 9.
GOVERNING LAW |
| These
Terms and Conditions shall be governed by and construed
in accordance with the law of England and you hereby
submit to the exclusive jurisdiction of the English
courts. |
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